Confidence in Conflict

How do you feel when you’re about to walk into a conflict discussion? How prepared are you to deal with conflict?

In a recent newsletter we talked about conflict (if you didn't get a copy via e-mail, I strongly encourage you to read the online version using this link).

I'm interested in your perspective. I invite you to post a comment with:

• Some of your biggest sources of conflict, and
• Some of the most important lessons you've learned about handling conflict

I look forward to hearing from you!

Labels: conflict, leadership

posted by Andy at 2:23 AM  

Comments

I do not have any major conflicts currently. Some project stakeholders are more difficult to work with than others which can cause some conflict. Often it seems the conflicts are between people instead of ideas. i learned in your elearning program about summarizing the conflict in a sentence which has helped me. It helps me stay focused on the real issue. Also your teaching about not telling stories to myself was very helpful. I do not like conflict but I feel I am getting better at it.

by  Judy, 2/21/2008 2:05 PM  

Some of the most frustrating conflict for me is with people on my team and in other departments. I have learned to try and keep my cool even when I have to count far beyond 10.

by  NatV, 2/23/2008 11:07 AM  

I agree with the friendly fire comment. Also trying to keep project stakeholders happy takes a lot of time for me. I try to remember and communicate that what they want and what I want is the same: a solution that works for the end customer.

by  RAlbert, 2/25/2008 5:59 PM